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ROSS Manager | Core Business Franchise

Malmö, Skoone - Tutki sijaintia IT & digitaaliset ratkaisut Kokoaikainen

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Company description

Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

You see things a little differently. So do we. We offer positions that challenge your skills and inspire you to grow. Come see things a little differently with us. Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are enabling the future success of IKEA by offeringan omnichannel IKEA Concept which is attractive, competitive, and profitable, implemented and followed-up together with all IKEA trademark users.

In IKEA Expansion, we:

  • Lead one way of expanding to capture the potential in all existing and new IKEA markets.
  • Provide a menu of digital and physical IKEA Customer Meeting Points.
  • Secure strong and mutually respected franchisee relations.

We offer an open working environment where everyone feels comfortable to experiment, try new ways and dare to ask: “What if…?” And we offer possibilities for you to develop yourself and your career globally. Read more about us at Find IKEA jobs here.

About ROSS

Our vision, to create a better everyday life for the many people, influences everything we do. It is a vision that lives in the everyday efforts of all co-workers, all over the world. 

Fulfilling the IKEA vision requires a strong, efficient, and sustainable business setup. That is why it is built on a franchise system. The IKEA Franchisor,Inter IKEA Systems B.V., is the worldwide owner of the IKEA Concept and has the responsibility to ensure that the IKEA Concept stays attractive and competitive while enabling growth and a profitable business for IKEA franchisees.

Retail Operation Solutions & Support (ROSS) is an integral part of Core Business Franchise and consists of a team of people with passion for retail and competence in business and technology. We are moving into a new chapter with an ambition to  provide IKEA retailers with a set of digital products and services that are integrated into IKEA value chain and supporting the omnichannel IKEA Concept. We call this the Retail Package and it covers key capabilities for retail operations.

Take time to explore the IKEA Franchise system here, and read more about us here.

Job description

About the role

As ROSS Manager you will lead the Retail Operation Solutions & Support organisation on a digital transformation journey aiming to provide an omnichannel retail package.

One of your primary responsibilities is to lead and develop a management team of high performing leaders who inspire and empower co-workers to perform to the best of their abilities and continuously develop in their assignments.

You are responsible for the overall department goal setting, budget, and results and will also represent the organisation in decision and strategic forums as member of the IKEA Expansion management team.

You will work in close cooperation with franchisees and be in regular contact with the retail managers of these markets to understand their situation and needs. You will also work closely together with peers across the totality of Core Business Franchise and across IKEA to strengthen and contribute to a strong and relevant IKEA franchise offer


About you

We are looking for an experienced senior leader who is passionate about developing people and business in an omnichannel environment. Ideally, you have  5+ years of experience from senior leadership positions in a digital environment with a good understanding of digital development and operations.

We believe that you are  someone who can build trustful relationships with stakeholders, business partners and franchisees and facilitates collaboration across Inter IKEA Group, holding things together even when they get complex or unclear.  You enjoy working in a high paced environment and you have a proven ability to lead, coach, challenge and support people to grow.

You lead people with IKEA values and you bring an in-depth understanding and recent experience of the IKEA business throughout the value chain. You are structured and you always follow through. You take responsibility, support others and deliver your work with a sense of urgency.

Excellent communication, interpersonal and presentation skills are some of the qualities you bring with you and working with many different people together across the world gives you a lot of energy.

Your curious and positive nature helps you to actively acquire new knowledge and skills, using them to champion new methods and processes to improve how things are done and delivered. And you are passionate about enabling ‘a better everyday life’ through technology, digital innovation and people.

More Information

This is a full-time role (40 hours per week) located in Malmö, Sweden. There may be some international travel required for this role. You will report to the IKEA Expansion Manager.

May 20th, 2022, is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit. We look forward to hearing from you!